Shipping policy
Thank you for shopping with Trend Circuit. Below you'll find everything you need to know about how we process and ship your orders.
Order Processing
Orders are typically processed within 1-3 business days after payment is confirmed. Business days are Monday through Friday, excluding major holidays. You will receive a shipping confirmation email with a tracking number once your order has shipped.
Shipping Within the United States
Orders ship from Chesterton, Indiana. At checkout you choose the carrier and speed, and you see the exact cost and an estimated delivery date before you pay. Ground shipping on one watch usually costs $6 to $9 and arrives in 2 to 7 business days after it ships. Faster options are shown at checkout when available.
We currently ship to US addresses only.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package directly through the carrier's website (USPS, UPS, FedEx, or similar). Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.
Shipping Delays
While we do our best to meet estimated delivery times, delays can occasionally occur due to high order volume, carrier delays, or weather conditions. Trend Circuit is not responsible for carrier delays once the package has been handed off.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@trendcircuitresale.com. We'll work with you to file a claim and find a resolution as quickly as possible.
Incorrect Address
Please double-check your shipping address before placing your order. Trend Circuit is not responsible for packages delivered to an incorrect address provided at checkout. If you notice an error in your shipping address, contact us right away at support@trendcircuitresale.com and we'll do our best to update it before the order ships.
Contact Us
For shipping-related questions, reach us at:
- Email: support@trendcircuitresale.com
- Phone: (219) 386-3737
- Location: Chesterton, Indiana